Wake Forest Baptist Health - Lexington Medical Center was once again awarded an “A” in the Spring 2021 Leapfrog Hospital Safety Grade survey, a national distinction recognizing the medical center’s achievements protecting patients from harm and providing safer health care. This is the medical center’s fourth consecutive “A” grade. The Leapfrog Group is an independent national watchdog organization driven by employers and other purchasers of health care committed to improving health care quality and safety for consumers and purchasers.
“This high achievement for Lexington Medical Center is a reflection of our drive to continuously improve upon our commitment to provide safe, high quality, patient- and-family-centered care in a compassionate way every day,” said Dale Williams, M.D., Chief Medical Officer at Lexington Medical Center. “Some of the prominent contributors to this high rating were specifically attributed to our leadership that supports a culture of safety and implementation of processes that prevents mistakes and reduces infection rates. We also has a team of high quality physicians and staff who excel in responsiveness and communication with our patients.”
Dr. Williams continued, “We are honored to receive this high achievement and it is particularly special as we have now been recognized with an ‘A’ grade for the past four rating periods. This year, given the impact COVID-19, has been tough on our health care system and community. Our team members implemented new strategies to directly address patient safety and patient satisfaction, as we battled and continue to battle COVID-19. Additional safety measures have been added to keep our patients and staff members as safe as possible. Therefore, we welcome this measurement that Leapfrog and the many other rating systems offer. We use the rating to understand how we can continuously improve, and we are confident that we are making the right decisions.”
“Four consecutive ‘A’ grades in the Leapfrog survey is no small feat,” said Bill James, President, Lexington Medical Center. “I am very proud of our entire team for their ongoing efforts this year as health care has faced unprecedented challenges. We want those in our community to know that we are always committed to delivering safe, high-quality and compassionate care to every patient we encounter. We are proud of our successes and we are confident that by working hard together, we can continue our efforts. We will not let up.”
Lexington Medical Center’s full grade details are available at hospitalsafetygrade.org.
Contact:
Natalie Borders, nborders@wakehealth.edu, 336-716-5769